Billing Information
- Your Family Medical Clinic contracts with most major insurance carriers, we also contract with several smaller carriers. We encourage you to confirm with your insurance company if we are a participating provider. Plans and policies vary even within the same carrier; therefore, if you have questions regarding covered services or your co-pay and deductible amounts, please contact your insurance company.
- All co-pays, co-insurance, and deductibles are due at the time of service. Per your contract with your insurance company, we are required to collect these fees, as they are terms of your health care contract. Please contact our billing office before your appointment if you are unable to pay at the time of service.
- We will submit your claims for you and assist in any way we can to see that they are paid. Sometimes your insurance will request information directly from you; it is your responsibility to provide them with the requested information in a timely manner. Patients who do not follow the guidelines set up by their insurance will be responsible for denied services.
Self-Pay
- We offer a time-of-service discount to patients who do not have insurance. Payment of $95 ($130 for new patients) is required at the time of service in order to receive the discount. Additional charges may apply if you have other in-office procedures.
- We also offer a Sliding Fee Discount to all income-eligible uninsured or underinsured patients. We base this decision on annual household income and the total number of people living in the home. Income guidelines and acceptable verification for the Sliding Fee Discount are required to take part in this program.
Billing
- You may receive a monthly statement if you have a balance due on your account. Unless other arrangements have been made with us, the balance is due and payable on receipt. The balance is past due and will accrue finance charges if not paid in thirty (30) days from the date of the statement.
Frequently Asked Questions
If you are generally in good health and have only been seen for routine exams, colds, etc., then you usually do not need to have your records transferred. However, if you have been treated for chronic disease or illness and have had more frequent visits, blood tests, etc., then it is probably a good idea to have your records sent to our office. We have paperwork in our office that we can fill out to help you get the files transferred.
No. You can schedule an appointment simply by calling our main number, (573) 332-7992 and speaking to our receptionist or you can schedule your appointment directly from this website. We will do our best to accommodate your scheduling needs.
It is important to let the receptionist know what you need to be seen for so that we can allow enough time on the schedule. Some issues require more of the provider’s time than others. Knowing ahead of time the reason you need to be seen helps us to reduce your waiting time.
Call your pharmacy and request a refill. The pharmacy will contact our office if you do not have any refills remaining on your prescription. We will only notify you if we cannot refill your prescription; otherwise, check with the pharmacy.
All medications have potential side effects that will require periodic monitoring. Also, as your body changes with time, your dosage of medication may need to be adjusted. You may need to be seen in the office several times a year to monitor your prescription, depending on your medical condition. It is important that you make your follow-up appointments BEFORE your medication runs out.
Ask our provider if your medication has a generic equivalent. You can also check our website to see if they offer patient assistance. Pharmaceutical companies only supply a limited amount of drug samples, so you must make alternative arrangements for your medications.
We do not treat infections over the phone. Routine symptoms need to be assessed by a provider as they could be a warning sign of a more serious problem.
Complications from chronic medical problems can be prevented with routine follow-up. Chronic illnesses or conditions such as diabetes and hypertension need to be evaluated by your provider every three to four months, depending on the condition and your health.
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